Terms and conditions
Terms and conditions
These General Terms and Conditions of Sale apply without restriction or reservation to all online sales offered by Velinia on the website https://tryvelinia.shop (hereinafter referred to as “the Site”).
Tryvelinia offers innovative products utilizing inverted air technology, available for purchase by customers (hereinafter “the Buyers”).
These terms and conditions set forth the terms of sale and delivery of the products, as well as the rights and obligations of the parties involved. They are accessible and printable at any time via a direct, permanent link on the Site.
1. Seller Identification and Contact
The Site is managed and operated by Tryvelinia. For any questions or assistance, please contact our customer service at:
Customer Service Email: aftersale@tryvelinia.shop
2. Acceptance of the General Terms and Conditions
Before placing an order, the Buyer confirms that they have the legal capacity to accept these General Terms and Conditions. Acceptance is confirmed by checking the designated box during the ordering process, without reservation. If the Buyer does not agree to these terms and conditions, they are advised not to place an order.
3. Product Descriptions
The descriptions and images of the products on the Site are as accurate as possible; however, the Company is only bound by the information expressly provided.
4. Order Process
4.1 Placing an Order
To place an order, the Buyer must click “Pay” and confirm their order. Prior to finalizing the order, the Buyer may review their cart and correct any errors. The Buyer guarantees that all information provided is accurate, as it is necessary for processing the order.
4.2 Order Confirmation
Once the order is placed, the Buyer will receive an email confirmation. It is the Buyer’s responsibility to ensure that their information is correct. If there is any issue, please contact the Company using the contact details provided in Section 1.
5. Pricing and Payment Terms
5.1 Pricing
Prices for the products displayed on the Site are shown in euros, all taxes included (TTC).
5.2 Payment
Full payment is required at the time of order by credit card. In the event of a payment default or incident, the Company reserves the right to suspend the order. Late payment penalties may apply.
6. Shipping
Tryvelinia reserves the right to modify product information, including prices, specifications, and offers, without prior notice.
7. Refunds and Returns
Products purchased on https://tryvelinia.shop are non-refundable, except in cases of manufacturing defects. For any assistance, please contact aftersale@tryvelinia.shop.
8. Liability
8.1 Site Accessibility
The Company conducts regular checks to ensure access to the Site, but reserves the right to temporarily suspend access for maintenance.
8.2 Product Suitability
Tryvelinia does not guarantee that the products are suitable for any specific needs not expressly mentioned.
8.3 Warranty of Results
No particular results are guaranteed regarding the use of the products.
9. Intellectual Property
All elements of the Site (systems, software, databases, content, trademarks, logos, etc.) are protected by intellectual property rights. Any reproduction, dissemination, or exploitation without authorization is prohibited and may be subject to legal action.
10. Prohibited Conduct
It is strictly prohibited to:
• Attempt to disrupt the Site
• Attempt to intrude into the Company’s systems
• Overload the Site’s infrastructure
• Violate security and authentication measures
11. Amendments to the Conditions
These conditions may be updated. The Buyer is advised to regularly review the latest version available on the Site.
12. Governing Law
These conditions are governed by Norway law. In the event of a dispute, the Buyer may seek resolution through mediation or an alternative dispute resolution process. If a resolution cannot be reached, the dispute will be submitted to the competent courts.
Thank you for choosing Velinia for your purchases!