Privacy Policy
What Data Do We Collect?
Velinia may collect your personal data directly or through third parties. In line with the principle of data minimization, we only collect the information that is strictly necessary to achieve the intended purposes. The categories of data collected during your registration and use of our services or applications include:
- Identification Data: First name, last name, customer number
- Contact Data: Postal address or email
- Usage Data: Pages visited, destinations requested
- Connection Data: IP address, connection logs, and usage records
- Financial Data: Payment methods, transaction history
- Commercial Data: Products and services used
- Location Data
- Submitted Content
For What Purposes?
Your data is collected and processed solely on legal grounds, including for:
During a purchase on https://tryvelinia.shop :
- Managing your customer account
- Identification and authentication
- Customer communication (technical and commercial support)
- Managing user rights
- Provision and proper functioning of services
- Data hosting
For legitimate interests or with your consent:
- Fraud prevention
- Enriching our customer/prospect database
- Organizing contests
- Statistical analysis and audience measurement
Data Retention
Your data is retained only for as long as necessary to fulfill the purposes described or to comply with our legal obligations. Commercial data may be stored for up to 3 years after the end of the business relationship.
Data Recipients
Your data may be processed by Velinia personnel or our partners/service providers. If transfers are required outside the European Union, they will be carried out in accordance with applicable laws.
Data Security
We implement technical and organizational measures—such as encryption and access control management—to protect your data. Our partners and service providers are required to adhere to strict security and confidentiality standards.
What Are Your Rights?
You have the right to access, rectify, delete, and restrict the processing of your data in accordance with applicable legislation. You may also withdraw your consent at any time or object to the processing of your data. Additionally, you have the right to data portability.
Your personal data may be retained or deleted after your passing, in accordance with applicable law. You have the right to designate a third party who may receive this information after your death.
How to Exercise Your Rights
To exercise your rights, please send an email to: aftersale@tryvelinia.shop.