Contact Us

At Velinia, Your Satisfaction Is Our Priority

We're here to support you every step of the way. Whether you have questions, need assistance, or want to share your feedback, our customer service team is ready to help you with care and promptness.

Frequently Asked Questions (FAQ)

Before reaching out, please check our FAQ section. You'll find detailed answers to the most common questions about our products, orders, shipping, and more.

Returns and Exchanges

If you're not completely satisfied with your purchase, we offer a simple, hassle-free return policy. You have 30 days from the date you receive your order to request a return or exchange. For more details on the process, please visit our dedicated returns page.

Order Tracking

Track your order in real time! Visit our tracking page, enter your order number, and instantly get the latest updates on your shipment status.

Thank you for choosing Velinia!